Contact Us

To speak with a student lending representative please contact the number below:

  • For information about an Undergraduate or Graduate private education loan, please call: 800-369-4980.

  • For information about a draw request from an existing line of credit established prior to June 1, 2017, please call: 844-858-0022

  • For information about a Student Loan Refinance, please call: 844-847-1972.


To inquire about an existing Student Choice loan (payment info, loan balance, etc.):

Contact the loan servicer (University Accounting Service) by calling 877-530-9782. You may also set up online access to your loan account (check balances, make online payments, etc.) at the servicing website.


To make payments by mail:

University Accounting Service, LLC.
PO Box 5879
Carol Stream, IL 60197


To reach Members 1st Federal Credit Union by mail regarding our Student Choice solution:

Members 1st Federal Credit Union

c/o Credit Union Student Choice

1001 Connecticut Avenue NW

Suite 1001

Washington, DC 20036


To communicate directly with Members 1st Federal Credit Union:

Please visit our website at



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IMPORTANT: Loan applications for the Summer 2021 academic term AND the Fall/Spring 2021-2022 academic year are now available!