Graduate FAQs

You should apply each academic year and request the amount you need for your term(s).

Funds are disbursed to your school based on the school's disbursement cycle, which is typically Fall, Spring, Summer I and Summer II. However, each school is unique. You may want to check with your school to determine the exact frequency.

The maximum loan amount will be the certified need determined by your school for the specific academic year. The certified need is typically the Cost of Attendance (COA) less other financial assistance and aid received. For more information on the maximum loan amount we offer, please visit our product overview page. IMPORTANT: Please note that the maximum co-borrower aggregate amount for borrowing (across multiple loans for multiple borrowers) is $250,000. 

Please view our eligibility page.

Our private education loan solution is available to thousands of public and private non-profit, degree-granting schools nationwide. Unfortunately, if your school is not included in our approved list, we are unable to offer you a loan at this time. However, you may wish to contact the credit union for other possible loan options. Please note that the eligible schools list is subject to change without notice. 

No. This private education loan does not have origination or other application fees. In addition, there are no prepayment fees.*

*See rates page for additional information, repayment examples, and important disclosures.

Some borrowers have additional funds they will contribute to their education. For example, your school may certify $10,000, but you only need to borrow $5,000 because you have other funds (such as savings) to pay the remaining cost.

Yes. You must be continually enrolled in a degree-granting program and meet your school's minimum Satisfactory Academic Progress (SAP) criteria to be eligible. For fall and spring terms, you must be enrolled at least half-time. For summer term, you may be enrolled less than half-time. Should you drop below half-time in the fall or spring, withdraw during any term, or fail to meet SAP requirements, your funding request can be denied, your loan may close, and you may enter repayment.

In order to fund the loan, the borrower must be a member of the credit union. To expedite funding, visit your credit union branch or website to open your membership account while we are processing your loan.

We partner with the credit bureaus to provide a secure form of identity verification. By validating your identity through this process, we can forego extra identity verification in many cases.

A borrower is not required to apply with a cosigner. However, applying with a credit worthy cosigner may improve a borrower's chance of meeting the credit union's approval criteria and potentially qualify the loan or line of credit for a lower interest rate.

A co-borrower release option is available to credit worthy borrowers who make 36 consecutive on-time payments during the principal and interest repayment period, and meet additional requirements (such as salary and debt-to-income ratio). You must apply and be approved for this option after the 36 month period. Other terms and conditions may apply, and option may be revoked or modified without notice.

No. Loan funds are disbursed directly to your school for tuition, fees, and room and board.

Each school processes refunds in excess of their costs differently. If you requested funding to cover miscellaneous expenses, please check with your school to find out their specific procedure for refund issuance.

Though you requested a particular loan amount, your school might have certified your loan for a lesser amount. The process of school certification allows your college to have control over your loan amount and when the loan funds (disbursement date). School certification involves the college in the borrowing process, ensuring the students are managing their educational debt wisely. 

The school will not certify an amount that is more than the cost of attendance (COA) minus any financial aid received. (Financial aid is defined as federal direct loans, scholarships, and grants.)

Depending on the timing of your request, we may be able to accommodate your request. Please call our call center at 800-369-4980 to discuss your options. When necessary, we may have you contact the financial aid office at your school.

During peak loan season (July through September), please allow 35-40 business days from the time you submit your completed loan documents. During non-peak season, please allow 10 to 15 business days from the time your completed loan application has been submitted.

Though your loan may be processed, it is up to the school to "certify" your loan. Certification involves selecting a disbursement date and loan amount for your loan. The school has the final say on when your loan disburses and in what amount.

Please let your financial aid office and your bursar's office know that you have been approved for a loan. If the school requires proof that you are approved for the loan, ask the financial aid office which documents they require for proof that the loan is in process. After speaking with the financial aid office, contact your bursar to inquire about how they manage late fees and if they can be waived.

You may submit documents by secure upload, fax or mail.

- Upload: You can safely and securely upload images of your loan documents directly to Loan Processing by logging into your existing application.

- Mail:

Members 1st Federal Credit Union

c/o CampusDoor Holdings
210 York Street, Suite 200
York, PA 17403

Fax: (717) 241-3188

If you need further assistance in submitting your documents, please email us at
or call the credit union at 800-369-4980.

Email is not a secure method of transmission and we do NOT support emailing as an option. However, you may securely upload your documents by clicking the "Upload Loan Documentation" link within the application.

University Accounting Service (UAS) will service your loan. Once your loan has been disbursed or entered repayment, you may contact UAS with questions at 877-530-9782.

Please log in to your account. You may also contact UAS at 877-530-9782.

Please log in to your account or contact UAS at 877-530-9782 to set up automatic debit for your student loan payments.

You may choose to make interest-only payments while in school; defer both principal and interest payments until six months after graduation; or make full payments while in school. If you defer both principal and interest payments during school, interest begins accruing at disbursement and will be capitalized when you enter repayment.

To change your repayment option, please contact UAS directly at 877-530-9782. Changes to repayment options can only be made once per academic year.

The loan term is a total of 15 years including a combined maximum of 4.5 years of in-school or grace period, and a repayment term of up to 10.5 years.

Please log in to your account to view your payments or contact UAS at 877-530-9782.

You will be assessed a late fee if your payment is not made on time. Please log in to your account or contact UAS at 877-530-9782 to make a payment.

Graduated Repayment is repayment of principal and interest using an extended amortization period intended to lower the monthly payment amount, after which payments are higher and based on the remainder of original term. 

Payments are due in accordance with your repayment schedule. If you are unable to make a scheduled payment, you must contact the loan servicer (UAS) at 877-530-9782 before the payment due date to determine if alternate arrangements can be made.

No. You can pay off your loan at any time, even if you're still in school.

Depending on the interest you paid over the prior year, your document will be mailed by the loan servicer. You may also access these documents by logging into your account or contact UAS at 877-530-9782.

You can re-apply for the loan with a different co-borrower. Call the credit union at 800-369-4980 to inquire about underwriting criteria.

If you no longer qualify for the loan, you should speak directly with your school's financial aid office. They will offer additional education funding guidance to you and your family.

If you are transferring to a new college, you will need to first confirm that the school is approved for funding per our approved school list. If the school you are transferring to is approved, you may contact our call center 800-369-4980 to be guided through the process.